“I’ve been in this business for over 15 years and I still love what I do. I believe in the future and always have people around me who are my equal or better.”
“Most of the people I have working for me I have known for close to 20 years. I look at them more as family members than employees. I think this translates to better service for our customers.”
“Listen to the customer, carefully evaluate and discuss the options, and provide work that’s thorough and prompt.”
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